Shipping Policy

Orders are typically processed within 1–3 business days, excluding weekends and holidays, after payment confirmation.

Processing time refers to the time required to prepare an order for shipment and does not include carrier transit time.

Orders placed during weekends or holidays will generally begin processing on the next business day.

NitroGridRC ships orders using UPS and USPS.

Available shipping methods and costs are displayed at checkout, where supported. Shipping charges are based on factors such as package weight, dimensions, destination, and selected shipping service.

We ship to addresses within the United States, subject to carrier service availability.

Estimated delivery times vary depending on the shipping method selected and destination. Delivery estimates are not guaranteed unless expressly stated.

NitroGridRC offers international shipping to eligible destinations, subject to applicable shipping restrictions and carrier availability.

International customers may be responsible for customs duties, import taxes, brokerage fees, and other charges assessed by their country or the shipping carrier, unless checkout expressly states that such charges are prepaid.

These charges are separate from product and shipping prices and may be collected before delivery.

International delivery times may vary due to customs clearance, local regulations, and carrier processing.

Customers are responsible for ensuring that products ordered may legally be imported into their destination country.

Once an order ships, customers will receive shipping confirmation and tracking information when available.

Tracking updates may take additional time to appear after a package has been accepted by the carrier.

While we work to ship orders within our stated processing timeframe, unexpected delays may occur due to inventory availability, weather, carrier disruptions, customs processing, or other circumstances.

If we cannot ship an order within the promised timeframe, we will notify the customer and provide applicable options, including accepting a revised shipping date or canceling the order for a prompt refund, as required by law.

Customers are responsible for providing complete and accurate shipping information.

If you discover an error in your shipping address, please contact us immediately at nitrogridrc@gmail.com.

Once an order has shipped, address changes may not be possible.

If your order arrives damaged, please retain the original packaging and contact us with your order number, a description of the issue, and photographs when available.

If your shipment is missing or tracking indicates delivery but the package cannot be located, please contact us so we can investigate and determine the appropriate next steps.

We make reasonable efforts to maintain accurate product availability.

If an ordered product becomes unavailable, we will contact the customer regarding available options, including cancellation and an applicable refund.

For questions regarding shipping, tracking, or your order:

NitroGridRC

Email: nitrogridrc@gmail.com

Website: www.nitrogridrc.com

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